Privacy policy

This Privacy Policy describes how chadem.com.ua ("Site" or "we") collects, uses, and discloses your Personal Information when you visit the Site or make a purchase on it.

Contact

After reviewing this policy, if you have any additional questions, would like more information about our privacy practices, or wish to file a complaint, please contact us via email at chadem.jwl@gmail.com or by mail, using the information provided below:


Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable person (including the information provided below) as "Personal Information." See the list below for more information on what personal information we collect and why.

  • Device Information
    • Purpose of collection: for accurate loading of the Site for you and for conducting analytics of the Site's usage to optimize our Site.
    • Source of collection: It is automatically collected when you visit our Site using cookies, log files, web beacons, tags, or pixels. [ADD OR REMOVE ANY OTHER USED TRACKING TECHNOLOGIES] .
    • Disclosure of information for commercial purposes: transferred to our Shopify handler [ADD OTHER SELLERS YOU WILL SHARE THIS INFORMATION WITH] .
    • Collected personal information: browser version, IP address, time zone, cookie information, which sites or products you are viewing, search conditions, and how you interact with the Site [ADD OR REMOVE ANY OTHER COLLECTED PERSONAL INFORMATION] .
  • Request information
    • Purpose of collection: providing you with products or services to fulfill our contract, processing your payment information, arranging delivery, and providing you with invoices and/or order confirmations, communicating with you, checking our orders for potential risk or fraud, and in accordance with the preferences you have shared with us, providing you with information or advertising related to our products or services.
    • Source of collection: collected from you.
    • Disclosure of information for commercial purposes: transferred to our Shopify handler [ADD OTHER SUPPLIERS YOU WILL SHARE THIS INFORMATION WITH.] FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, DELIVERY AND FULFILLMENT APPLICATIONS] .
    • Collected personal information: name, billing address, shipping address, payment information (including credit card numbers [INSERT OTHER ACCEPTED PAYMENT TYPES] ), email address and phone number.
  • Customer Support Information
    • Purpose of collection:
    • Source of the collection:
    • Disclosure of information for commercial purposes:
    • Collected personal information: [INSERT ANY OTHER INFORMATION YOU COLLECT: AUTONOMOUS DATA, ACQUIRED MARKETING DATA/CONTACT LISTS]
    • Purpose of collection: provide customer support.
    • Source of collection: assembled for you
    • Disclosure of information for commercial purposes: [ADD SUPPLIERS USED FOR CUSTOMER SUPPORT]
    • Collected personal information: [ADD ANY CHANGES TO THE ABOVE LISTED INFORMATION OR ADDITIONAL INFORMATION AS NEEDED.]

[INSERT THE FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]

Minors

The site is not intended for individuals under the age of [INSERT AGE] . We do not intentionally collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion.

Exchange of personal information

We share your personal information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to operate our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy .
  • We may disclose your personal information in accordance with applicable laws and regulations, in response to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[ENABLE THE FOLLOWING SECTION IF YOU USE REMARKETING OR TARGETED ADVERTISING]

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing messages that we believe may interest you. For example:

  • [INSERT IF APPLICABLE] We use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
  • [INSERT IF YOU ARE USING A THIRD-PARTY MARKETING APPLICATION THAT COLLECTS INFORMATION ABOUT CUSTOMER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interactions with our advertising on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases using cookies or other similar technologies (which you may consent to depending on your location).
  • [INSERT IF USING SHOPIFY AUDIENCES] We use Shopify Audiences to display ads on other websites with our advertising partners to customers who have made purchases from other Shopify sellers and who may also be interested in our offers. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can make offers that may interest you.
  • [INSERT OTHER USED ADVERTISING SERVICES]

For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising:

[ENABLE REFUSAL LINKS FOR ANY SERVICES USED.] GENERAL LINKS INCLUDE:

  • Facebook — https://www.facebook.com/settings/?tab=ads
  • GOOGLE – https://www.google.com/settings/ads/anonymous

    • In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/ .

    Use of personal information

    We use your personal information to provide you with our services, which include: offering products for sale, processing payments, delivering and fulfilling your order, as well as informing you about new products, services, and offers.

    [PLEASE ENABLE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN EUROPE OR IF YOU HAVE CUSTOMERS IN EUROPE]

    Legal basis

    In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following legal grounds:

    [INCLUDE EVERYTHING RELATED TO YOUR BUSINESS]

    • Your consent;
    • Execution of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To carry out a task performed in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention

    When you place an order through the Site, we retain your personal information for our records until you request us to delete this information. For more information about your right to erasure, see the "Your Rights" section below.

    Automated decision-making

    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when such decision-making has legal effects on you or otherwise significantly affects you.

    We [NOT ENGAGED] we participate in fully automated decision-making that has legal or other significant consequences using client data.

    Our Shopify processor uses limited automated decision-making to prevent fraud, which has no legal or other significant consequences for you.

    The services that include elements of automated decision-making include:

    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist is saved for a short period of hours.
    • Temporary blacklist of credit cards associated with IP addresses from the blacklist. This blacklist is saved for a short number of days.

    Sale of personal information

    [ENABLE THIS SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT AND SELLS PERSONAL INFORMATION IN ACCORDANCE WITH THE CALIFORNIA CONSUMER PRIVACY ACT]

    Our Site sells Personal Data in accordance with the California Consumer Privacy Act of 2018 ("CCPA").

    [Insert:

    • categories of sold information;
    • WHEN USING SHOPIFY AUDIENCES: information about your use of the Site, your purchases, and the email address associated with your purchase.
    • instructions on how to opt out of the sale;
    • Does your business sell information about minors (under 16 years old) and do you obtain positive consent?
    • If you are providing a financial incentive for selling information, please provide details about what that incentive is.

     

    Your rights

    [PLEASE ENABLE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN EUROPE OR IF YOU HAVE CUSTOMERS IN EUROPE]

    GDPR

    If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request the correction, updating, or deletion of your personal information. If you wish to exercise these rights, please contact us using the contact information provided above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING REQUESTS FOR ACCESS, DELETION, CORRECTION, AND PORTABILITY]

    Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the USA. For more information on how data transfer complies with GDPR, see the Shopify GDPR Technical Document: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

    [PLEASE INCLUDE THE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

    CCPA

    If you are a resident of California, you have the right to access the personal information we hold about you (also known as the "Right to Know"), to transfer it to a new service, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information provided above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING REQUESTS FOR ACCESS, DELETION, CORRECTION, AND PORTABILITY]

    If you would like to appoint an authorized agent to submit these requests on your behalf, please contact us at the address provided above.

    Cookies

    A cookie is a small amount of information that is loaded onto your computer or device when you visit our Site. We use a variety of different cookies, including functional, performance, advertising, as well as social media or content cookies. Cookies enhance your online experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not need to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting it for the first time or are frequent visitors.

    We use the following cookies to optimize your experience on our Site and provide our services.

    [Be sure to cross-check this list with the current list of Shopify cookies on the seller's storefront:] https://www.shopify.com/legal/cookies ]

    Cookies necessary for the store to function

    Name Function Duration
    _ab Used in connection with access to admin. 2 years
    _secure_session_id Used in connection with navigation through the showcase. 24 hours
    _shopify_country Used in connection with order processing. session
    _shopify_m Used to manage customer privacy settings. 1 year
    _shopify_tm Used to manage customer privacy settings. 30 minutes
    _shopify_tw Used to manage customer privacy settings. 2n
    _storefront_u Used to facilitate the updating of customer account information. 1 min
    _tracking_consent Tracking preferences. 1 year
    c Used in connection with order processing. 1 year
    cart Used in connection with the cart. 2n
    cart_currency Used in connection with the cart. 2n
    cart_sig Used in connection with order processing. 2n
    cart_ts Used in connection with order processing. 2n
    cart_ver Used in connection with the cart. 2n
    check Used in connection with order processing. 4 W
    checkout_token Used in connection with order processing. 1 year
    dynamic_checkout_show_on_cart Used in connection with order processing. 30 minutes
    hide_shopify_pay_for_checkout Used in connection with order processing. session
    keep_alive Used in connection with the localization of the buyer. 2n
    master_device_id Used in connection with the seller's login. 2 years
    previous step Used in connection with order processing. 1 year
    Remember me Used in connection with order processing. 1 year
    secure_customer_sig Used in connection with the client's login. 20 years
    shopify_pay Used in connection with order processing. 1 year
    shopify_pay_redirect Used in connection with order processing. 30 minutes, 3 weeks, or 1 year depending on the cost
    storefront_digest Used in connection with the client's login. 2 years
    tracked_start_checkout Used in connection with order processing. 1 year
    checkout_one_experiment Used in connection with the order processing. session

    Reporting and Analytics

    Name Function Duration
    _landing_page Track landing pages. 2n
    _orig_referrer Track landing pages. 2n
    _s Shopify Analytics. 30 minutes
    _shopify_d Shopify Analytics. session
    _shopify_s_ Shopify Analytics. 30 minutes
    _shopify_sa_p Shopify analytics related to marketing and referrals. 30 minutes
    _shopify_sa_t Shopify analytics related to marketing and referrals. 30 minutes
    _shopify_y Shopify Analytics. 1 year
    _y Shopify Analytics. 1 year
    _shopify_evids Shopify Analytics. session
    _shopify_ga Shopify and Google Analytics. session

    [INSERT OTHER COOKIES FILES OR TRACKING TECHNOLOGIES YOU USE]

    The duration of time that a cookie file remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies are stored until you stop browsing, while persistent cookies are stored until they expire or are deleted. Most of the cookies we use are persistent, and their lifespan ranges from 30 minutes to two years from the moment they are downloaded to your device.

    You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively affect your user experience, and some parts of our website may become fully inaccessible.

    Most browsers automatically accept cookies, but you can choose whether to accept cookies or not using your browser's controls, which are often found in the "Tools" or "Settings" menu of your browser. Additional information on how to change your browser settings or how to block, manage, or filter cookies can be found in your browser's help file or on websites such as: www.allaboutcookies.org .

    In addition, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or to opt out of certain uses of your information by these parties, follow the instructions in the "Behavioral Advertising" section above.

    Do not track

    Please note that, since there is no single understanding in the industry on how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may occasionally update this Privacy Policy to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

    Complaints

    As mentioned above, if you want to file a complaint, please contact us via email or by mail using the information provided in the "Contact" section above.

    If you are not satisfied with our response to your complaint, you have the right to file a complaint with the appropriate data protection authority. You can contact your local data protection authority or our supervisory authority here: [Add contact information or website of the data protection authority in your jurisdiction.] For example: https://ico.org.uk/make-a-complaint/ ]

    Last updated: [Date]